Why Master Clean

What distinguishes one carpet cleaning company from another?

This checklist will help you ask the right questions:

 REPUTATION  EXPERIENCE  EDUCATION  SYSTEMS  GUARANTEE 

  PRODUCTS • PRICE • SERVICE • REFERRALS •

REPUTATION: Do They Have Good References?
Master Clean is considered by many as one of the most reliable carpet cleaning companies in the area. We are often referred by some of the most seasoned professionals in the carpet industry. Our references are available upon request. Click for our References

EXPERIENCE: What Kind Of Experience Do They Have?
Master Clean cares for the finest of carpets and rugs. We have handled many specialty items and seen many unusual situations. Whether the carpet is natural or synthetic, our experience makes us one of the most experienced cleaners in the area.

EDUCATION: Are They Well Educated In Their Field?
Master Clean employees regularly attend educational courses, certification schools, conventions, and study trade journals and books related to our work. We are abreast of cutting edge technology and changes that regularly occur in our industry. Sadly, most other companies in our industry do not invest in educating themselves in their field.

SYSTEMS: What Systems Do They Use?
Master Clean only uses state-of-the art equipment. The machines that we use are the most advanced systems available today. The systems we use do not over wet the carpet. You can expect maximum soil removal and the pile of the carpet will be “standing tall” again. Many other cleaners use outdated equipment with components that do not work properly.

GUARANTEE: Do They Guarantee Their Work?
At our company, we offer a 100% money-back guarantee. We do not want to have anyone in our community that feels that they paid us for something they did not get. With other uniformed, uneducated, or downright unscrupulous carpet cleaners in your home who make a mistake, the hardest part is getting them back to fix the problem.

PRODUCTS: Do They Use Top Quality Products?
Our vans are stocked with only the very best products from top manufacturers. We refuse to use discount products that tend to leave sticky residues behind and discolor the carpet. You can be assured that our products are effective, efficient and safe for your carpet, the consumer, and the environment. If a spot can be removed, our products will remove it.

PRICE: Do You Get What You Bargain For?
Never select a carpet cleaning company based on price. Carpet cleaning is not as cheap as some would like for you to think. Their technique is to advertise a low price to get in the door, so that they can push their low quality, ineffective goods at higher prices than the real professionals charge. Quality carpet cleaning is not cheap, but it will extend the life of your investment and care for your carpeting in a way that will save you money in the long run.

SERVICE: Do They Understand Customer Service?
Master Clean’s Mission is: To provide each and every client, each and every time, with the most outstanding, friendly, far out, who could ever believe, radical service experience possible even if we are hot, cold, tired, sick, bankrupt or dying! Master Clean has adopted a set of “values” that we live by. Values are “ways of thinking” that guide us in our decisions. These values help us accomplish our mission. We are committed to showing up on time, and communicating with you, throughout the service experience.

Our staff will show up in a professionally lettered vehicle, in uniform,
ready to serve you in the most courteous manner possible.

REFERRALS: Do They Offer A Referral Program? Master Clean Does!
We want to reward you for sending customers to us. For each new customer that you send to us, we will send you a 10%referral certificate for what they spend with us the first time. You may use the referral certificate for cash or services. And remember that we guarantee our work, so help your friends, neighbors and co-workers avoid being victimized by the uninformed carpet cleaner! Click for our Referral Program

TIP: Avoid Uneducated, Uninformed, and Sometimes Downright Unscrupulous Carpet Cleaners!
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